Returns Policy


Each order can be returned within 14 business days.

Attention – important !!! Before returning, please contact customer service by e-mail [email protected] Please let us know about your return in order to give you the appropriate reference number under which the return of the product will be followed. We will note your problem and our staff will be happy to help you.

The item must be returned in the state in which it was received. Unopened and sealed. The buyer covers the costs of returning the product. The return should be notified within 14 days from the date of receipt of the product. Within the next 7 days, please send the product to the address below. After checking your shipment the refund will be made within 14 business days. Each returned parcel must have a tracking number to be able to track the entire parcel delivery journey. The parcel tracking number provides the basis for confirming that the parcel has returned to us and the basis for a refund. Parcels sent without a tracking number are sent at the buyer’s own risk, if the parcel is lost/damaged during transport, CCEU Sp. z o.o. is not responsible for this and no refund will be made.

The item must be returned in the condition it was received. Unopened and sealed.

Unfortunately products that have been opened are non-refundable.

Please see TERMS & CONDITIONS for further information.

Return Address:
CCEU Sp. z o.o.
ul. Ostatnia 45
60-102 Poznań
Email Address: [email protected]